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  Friday, 15 May 2020
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Basic information is not appearing while editing existing product. Please see the image. Please help Emoticon Smile
4 years ago
·
#4431
Hey Adesh,

I'm glad it worked. Kindly, marked this post as resolved.

Thanks
Hello Vijaya. Understood and tested. Thank you very much Emoticon Smile
4 years ago
·
#4423
Hello Adesh,

Basic information is available for the seller only when he's the owner of the product, which means he created the product. If his listing is added to the product by admin or staff, the seller can only update the inventory/pricing and other tabs based on the permissions.

If you create a product as a seller, you will be able to see the basic info tab.

I hope this helps.

Thank You
I checked your demo and there is an issue that is not showing basic information after clicking on editing a product. Please test yourself.
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