Community Support Forums - Sellacious

Welcome to Sellacious Support Forums, You are at the right place if you are facing an issue with Sellacious.
Support Online
We are here to assist you. Please be patient, we will respond to your tickets shortly.
Official support hours:
Monday To Friday except Saturday and Sunday
From 9:00AM To 9:00PM
  1. Çetin Özyurt
  2. Bug Report Desk
  3. Saturday, January 14 2017, 02:52 PM
  4.  Subscribe via email
If someone is registered from frontside to users list, then it is impossible to change his usertype to seller or staff. Even if I changed his group to seller from joomla admin panel, I still cannot access this account from backoffice. I have deleted this account from users list, but I still cannot add the same email from backoffice.
Comment
There are no comments made yet.
Ankit Agrawal Accepted Answer
0
Votes
Undo
Hi Adesh,

The best way is to change the user to seller from backend. Since the user is already registered, It can not be re-registered.
Comment
There are no comments made yet.
ADESH JOHNSON Accepted Answer
0
Votes
Undo
Hello. In regards with my question, could you reproduce the issue logging as a registered user and then try to register as a seller?. Please help :)
Comment
There are no comments made yet.
Ankit Agrawal Accepted Answer
0
Votes
Undo
Hi Adesh,

Thanks for reporting. We are checking it out at our end. Will come back with an answer once verified.

Thanks,
Ankit A.
Comment
There are no comments made yet.
ADESH JOHNSON Accepted Answer
0
Votes
Undo
I am experimenting an error when:
I am a registered user, logged in, and tried to reregister this time as seller. An error appears indicating that the saving process of this user is not possible due to it's necessary to provide an username; I think that maybe the username is not provided automatically by the script when a registered user tries to reregister as a seller. Please, check it out.

Sorry but I can't provide the screenshot now.

Thank you very much.
Comment
There are no comments made yet.
Ankit Agrawal Accepted Answer
0
Votes
Undo
Hi Cetin,

Are you still facing this problem on Sellacious 1.4.5? Please let us know.
Comment
There are no comments made yet.
  1. more than a month ago
  2. Bug Report Desk
  3. # 5
Çetin Özyurt Accepted Answer
0
Votes
Undo
Hi,

In my opinion, the problem is joomla registered users cannot be accessed from backoffice. The solution to this problem can be joomla user subcategory can be added to user profiles group. So we can find a registered user from back office and change his user type to seller or staff.
Comment
There are no comments made yet.
  1. more than a month ago
  2. Bug Report Desk
  3. # 6
Ankit Agrawal Accepted Answer
0
Votes
Undo
Hi Cetin,

Thanks for posting your query.

Was the user deleted from Joomla administrator panel? It seems that the user was not actually deleted from the database, which might have caused this problem.
Comment
There are no comments made yet.
  1. more than a month ago
  2. Bug Report Desk
  3. # 7
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.