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  Wednesday, 27 September 2017
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Hello Support

we are in the process of building a multivendor system locally in my country. we are comparing different solutions such as magento cscart yokart etc
and am reviewing this now to go premium if all requirements are met, so i want to see if i can do certain things.

1) can i add the seller on the product before i click on it? I know that by default, The product with lowest price is shown but this is not convenient for us. We want all the products to be displayed with the seller tad as per image example where the seller is Shark. our goal is to show all products with the seller tag before clicking on it
so the user will be aware about which sellers have the product they are looking for such as the picture i have sent
can we do that with this system or not? using add-ons or something.

2) We want the global system currency to be Euros e.g. i can see from the commission page it shows % or USD. As this is locally we don't care about other currencies.
i think is under Shop Settings in Global Configuration-> Shop Currency

3) We will sign up sellers and we will provide them the option to either use their own shipping or our shipping. Not sure how we can set this through sellacious?

4) How the commission is being managed ? Optimally we want to charge per category e.g. electronics will have 10% clothes 7% etc. Can we do that or is not possible?

5) The % of our margins are automatically send to our PayPal account or how this works? Is there a fee from PayPal we need to take into consideration?

6) I saw that most systems use PayPal Adaptive Payments is this the same as your standard one?

7) Where i can set up seller PayPal details ?

8) Can a user cancel the order? How the seller/admin is notified or can view the requests?

9) How refunds are implemented into the system?

10) How is the tax being calculated by admin or the seller needs to include this on the price when they upload their products?

11) Can we choose any of the templates once we go premium e.g. jcart?

12) Can a seller add their own policies e.g return, shipping, cancelation policies? How is this managed from the system?

13) How can i use the addons you advertise on your page e.g.

30 Addons
Through Sellacious addons you can easily create a custom Product & Category page
Category Title
Category Image
.......
.......

Apologise for all of the questions and am not expecting a quick response so please take your time.
6 years ago
·
#1098
Hi Valantis,

We have provided an option to turn off guest checkouts within Sellacious. About the payment plugin we can offer you PayPal Pro plugin which integrates a smooth payment flow with PayPal using Rest API. I suggest you give it a try.

We understand that the adaptive payments is the most suitable thing for you and we are currently working on it. It should be available in around 2-3 weeks time.
6 years ago
·
#1097
Hello Sahil,

This is a great offer to be consider but as tested and used optimally we don't want anyone who is not registered as a customer to be able to buy something.
With paypal express anyone can place an order which is not suitable for us.

We are testing the adaptive payments solution which is the best for a marketplace as its automatically send the commission to us and the rest amount to the actual seller. This leaves us will a lot less trouble to deal with this.
Hi Valantis,

Due the technical issue between Paypal standard plugin and Paypal, the plugin is not working for you.

While we are trying to fix it, we would like to offer you the Premium version Paypal Express Checkout Plugin for FREE.

Please send us your registered email address and we will credit to your account.

Thanks
6 years ago
·
#944
Hi, Thanks for the response

That's nice regarding the shipping rules. Is this going to be included any time soon?


Now there some issues with Paypal:

1) As this is a multi-vendor shop do we have to manually transfer funds from our paypal to every vendor or is there an automated process for this?
Seller will place withdrawal and then we will approve and then we need to login to paypal and send the money manually ?

2) When the % fee and flat fee is set to 0 under the paypal plugin the transaction is as follows:

https://drive.google.com/open?id=0B9Vmyq5Q6rP5alNLRlI5NlNZQlU

https://drive.google.com/open?id=0B9Vmyq5Q6rP5SWh4MGNTYXc3Zlk

https://drive.google.com/open?id=0B9Vmyq5Q6rP5aWZ6dVQ5c3Q5MnM

If the user don't press the Return to Merchant the order neve goes through the system or Paypal. Not sure if this is correct. A user may close the browser or the tap and the order will not be completed.


3) When i press the return to merchant then the order goes through but i need to login to Paypal(admin) and accept the order as per below:
https://drive.google.com/open?id=0B9Vmyq5Q6rP5QXB5eG9HaVJoeFU

Is this normal? Do i have to accept every order that is coming through?
Hi Valantis,

As you've mentioned you've done following changes

View Shipping Rules = Allowed
Create Shipping Rules Allowed
Delete Shipping Rule Inherited
Edit Shipping Rule Inherited
Activate/Deactivate Shipping Rule Inherited

But the error you are getting because of last two point

Edit Shipping Rule Inherited
Activate/Deactivate Shipping Rule Inherited

Because in your case user has only permission to create rules but unless he/she doesn't have the edit permission, won't be able to create/edit new rules.

And you've mentioned in the previous post
When a seller tries to create a new rule(his own rule) still got the error

But as of now, there is no option to create Own rule for a seller.
When we will add this feature, you'll see in permission says:

Create Own Shipping Rules
Delete Own Shipping Rule
Edit Own Shipping Rule


Thanks
6 years ago
·
#940
Hi

As i mentioned on previous post those are the permissions i have set for the seller and he still got that message

View Shipping Rules = Allowed
Create Shipping Rules Allowed
Delete Shipping Rule Inherited
Edit Shipping Rule Inherited
Activate/Deactivate Shipping Rule Inherited

When a seller tries to create a new rule(his own rule) still got the error

Warning Access to the selected resource was denied. You might not have the required privilege in the current context.
Hi Valantis,

You can set the permission for every user group from your super user account.
For that login from your super user account Goto -> Settings -> Permission -> Select Seller from dropdown, Changes any permission you want.

Thanks
6 years ago
·
#926
Hello,

I just re-installed 1.5.1 from scratch and i have
View Shipping Rules = Allowed
Create Shipping Rules Allowed
Delete Shipping Rule Inherited
Edit Shipping Rule Inherited
Activate/Deactivate Shipping Rule Inherited

When a seller tries to create a new rule(his own rule) still got the error

Warning Access to the selected resource was denied. You might not have the required privilege in the current context.
6 years ago
·
#924
Hi

For some reason my team viewer is not working
Hi,

Is your site online? Where can i check...
If it is online please send me credentials over direct message. and if not then can i check that over teamviewer
6 years ago
·
#922
6 years ago
·
#921
Hello,

I did the updates but some of the modules are old as per below:

https://drive.google.com/open?id=0B9Vmyq5Q6rP5YTBXazdkRHQzRmM

https://drive.google.com/open?id=0B9Vmyq5Q6rP5bGxmVEgzb21EeEk


I did check for updates but all extensions are up to date
Hi Valantis,

If your sellacious version is 1.4x then you to update twice it. When you check for an update it will first update to 1.5.0 and then recheck for update it will show you the latest one 1.5.1. And all the bugs you've pointed has been fixed in it.

Please check for the update now, your find update notifications.

Thanks
6 years ago
·
#906
just updated from joomla but the version is Sellacious 1.4.x
Also the shipping issue still exist post #14
6 years ago
·
#902
Hello,

Is the 1.5.1 out yet? How i update the module?
Hi Valantis,

We are launching version 1.5.1 tomorrow, it includes the fixes for both issues above.


Thanks.
6 years ago
·
#877
Also when i click the Menu manager i also get an error as per below:

https://drive.google.com/open?id=0B9Vmyq5Q6rP5Y1IyaWx5V1JpaVU
6 years ago
·
#876
Hello Abhishek,

I am not sure if this a bug or something but in random occasions i get the following error:

https://drive.google.com/open?id=0B9Vmyq5Q6rP5OF9ob3VZVmdFd1k
6 years ago
·
#845
Hello Abhishek,

Thank you for your response.
The pricing is now working fine as the permissions did the trick.

other issue the shipping rules. It should have the option to Edit own Shipping rules like other permissions as you provide the option to choose who will be responsible to ship items. Seller can see all shipping rules based on the current Sellacious setup and when the setup is as per image below
seller cannot create a shipping rule as he gets ' Warning Access to the selected resource was denied. You might not have the required privilege in the current context.' This is also happening on your demo.
1. The price options and almost everything is controlled via permission settings. You can manage the permissions from Settings > Permissions in the sellacious backend. Set the permission – "Edit Own Price" for "Sellers" to "Allow", this should fix the issue.

2. Thank you for reporting this to us. This is an issue with the Helix Framework since Joomla 3.8. We are talking with the team and we will provide you the patch in two days time.

Please, do let us know if you still find any issues.

Thanks.
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