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  1. Tim
  2. Sellacious Community Support
  3. Tuesday, September 26 2017, 09:36 PM
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I lost everything after upgrading to the latest Joomla and Sellacious.
I lost all my products, my dashboard is completely broken. My website is completely down.....

Please help
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Tim Accepted Answer
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UPDATE:

I fixed the dashboard layout issue by re-uploading new quickstart files. However, my Product Catalog is still empty, my store shows no products.
But I can see them in the database. How can I bring everything back ?

Also, I cannot create any new products, sellacious crash with,
Fatal error: [] operator not supported for strings in /home2/sniip3r/public_html/mrezone/libraries/sellacious/objects/Sellacious/Cache/Products.php on line 409

When I press "Refresh Cache" button in Product Catalog, I get the following error,
Error Duplicate entry '6-0-911' for key 'PRIMARY'

It seems that I have lost a month of work.......

By the way, I purchased Platinum Year subscription, can someone from the tech support get my site back online ?
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Ankit Agrawal Accepted Answer
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Hi Tim,

Can you please send me Joomla as well as CPanel access via email/Direct Message? We'll surely help you out with this. I am sure that your work wouldn't be lost.
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Ankit Agrawal Accepted Answer
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Hi Tim,

This has been fixed.
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Tim Accepted Answer
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The main problem is fixed, I see the products now. However, my product page is still not fully there. I am missing categories list and my featured items are no longer at the top, they are all over the place.
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Ankit Agrawal Accepted Answer
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This has been resolved.
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