88,741+ downloads

0

Community Support Forums - Sellacious

Welcome to Sellacious Support Forums, You are at the right place if you are facing an issue with Sellacious.
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 9:00AM To 9:00PM
  1. Daniel Fährmann
  2. Sellacious Community Support
  3. Monday, December 04 2017, 06:37 PM
  4.  Subscribe via email
Dear Sellacious Team

The Register Seller page displays an error "Save failed with the following error: Failed to save user registration information. Please enter a username."
The user that wants to register as seller has a client user account and is logged-in.

Hopefully you have an idea how to resolve this issue.

Thank you very much
Attachments (1)
Comment
There are no comments made yet.
Daniel Fährmann Accepted Answer
0
Votes
Undo
Last Change: Before the issue occured I moved the joomla and sellacious files from a subdirectory to the rootdirectory of the webserver and renewed the sellacious license. (This change worked without any issues)
Last Troubleshooting Step: I deleted the "Register Seller" link and created it again. (This did not resolve the issue)
Comment
There are no comments made yet.
Daniel Fährmann Accepted Answer
0
Votes
Undo
Joomla user registration is enabled.

I noticed that the test user "user lastname" does not have a default client category assigned.
If I create a user account using the default Joomla Login module the user does not get the default client category.
Only by using the sellacious menu item (Sellacious » Register) the default client category is assigned.

Still this does not resolve the issue.
Clients that have the default client category can not register a seller account anymore.

Thanks
Attachments (2)
Comment
There are no comments made yet.
Daniel Fährmann Accepted Answer
0
Votes
Undo
The issue seems to be resolved now.

If I create a client account with the default client category, this user account cannot register a seller account anymore.
Instead I can create a seller account directly without having a simple client account before.
Comment
There are no comments made yet.
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
  • SeedStars World
  • Commodo
  • NASSCOM 10k