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  Wednesday, 27 September 2017
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Hello Support

we are in the process of building a multivendor system locally in my country. we are comparing different solutions such as magento cscart yokart etc
and am reviewing this now to go premium if all requirements are met, so i want to see if i can do certain things.

1) can i add the seller on the product before i click on it? I know that by default, The product with lowest price is shown but this is not convenient for us. We want all the products to be displayed with the seller tad as per image example where the seller is Shark. our goal is to show all products with the seller tag before clicking on it
so the user will be aware about which sellers have the product they are looking for such as the picture i have sent
can we do that with this system or not? using add-ons or something.

2) We want the global system currency to be Euros e.g. i can see from the commission page it shows % or USD. As this is locally we don't care about other currencies.
i think is under Shop Settings in Global Configuration-> Shop Currency

3) We will sign up sellers and we will provide them the option to either use their own shipping or our shipping. Not sure how we can set this through sellacious?

4) How the commission is being managed ? Optimally we want to charge per category e.g. electronics will have 10% clothes 7% etc. Can we do that or is not possible?

5) The % of our margins are automatically send to our PayPal account or how this works? Is there a fee from PayPal we need to take into consideration?

6) I saw that most systems use PayPal Adaptive Payments is this the same as your standard one?

7) Where i can set up seller PayPal details ?

8) Can a user cancel the order? How the seller/admin is notified or can view the requests?

9) How refunds are implemented into the system?

10) How is the tax being calculated by admin or the seller needs to include this on the price when they upload their products?

11) Can we choose any of the templates once we go premium e.g. jcart?

12) Can a seller add their own policies e.g return, shipping, cancelation policies? How is this managed from the system?

13) How can i use the addons you advertise on your page e.g.

30 Addons
Through Sellacious addons you can easily create a custom Product & Category page
Category Title
Category Image
.......
.......

Apologise for all of the questions and am not expecting a quick response so please take your time.
6 years ago
·
#1076
Hello Sanhit,

I have sent you the details to a private message.
Have you checked the setup etc or not yet?
Hi Valantis,

Please send your info and credentials via private message.
we will look into it.

Thanks
6 years ago
·
#1064
Hello All,

I manage to put this on online free hosting just for testing purposes and tried to place an order.
The letters on the paypal button were still missing but the order went through on paypal. When i clicked the return to merchant button the transaction failed on Sellacious system.

Please let me know if i can send you a file with all the info you need to access the server and have a look?
6 years ago
·
#1054
Hello All,

1) The Global currency am using is Euro which is also the default currency for all 3 sanbox accounts
2) All my sandbox accounts are the same country and all have 2 currencies usd and euros which i tried but still the same issue
https://drive.google.com/open?id=0B9Vmyq5Q6rP5Q2JLaW8zcWxyY28
3) There is no restriction as i have read

The issue is not the accounts as the letters on the buttons are missing or something is wrong with the view (tried other browsers as well)
Sometimes i get only one blue button instead of 2 as previous posted.
https://drive.google.com/open?id=0B9Vmyq5Q6rP5WUJOTmk5SEU4bDQ

The link becomes https://localhost/cyp15/index.php?option=com_sellacious&;task=payment.callback&status=cancelled&1b4ee961f0a2d5721f9976bec25f21c8=1
when i hoover the mouse.
6 years ago
·
#1048
Please check the following:

1. Make sure you are using a Global Currency which is supported by PayPal. Test using USD if not already, and see if that works.'
2. Make sure that the email address of the payment recipient is registered at PayPal (for live) or PayPal Sandbox (for sandbox).
3. Confirm whether a law does not restrict PayPal payment between the buyer country and the payment recipient country. Example: PayPal does not allow payment from India to India itself.
6 years ago
·
#1047
Hello,

I just notice that the link of paypal includes an error code everytime:
https://www.sandbox.paypal.com/webapps/hermes?token=0A9480184U130860F&;useraction=commit&rm=2&mfid=1508767062529_28a918fd57e6c#/checkout/genericError?code=REVGQVVMVA%3D%3D
Hello Valantis,

We have tested out with the configuration you have set in your paypal payment method and its working fine.

Can you give us a Team Viewer Access so that we can look into it.

thanks.
6 years ago
·
#1043
Hello

I am using the standard plug-in with the below configurations:

https://drive.google.com/open?id=0B9Vmyq5Q6rP5SG1DU1ZNeUdESGs

This is a local testing environment therefore i have no credentials. I have also tested this from 2 different machines but still same situation
Hi valantis,

Please let us know which Paypal plugin with what configurations you are using, as we have tested out the Paypal Standard Payment plugin which is working fine.

Also let us know your site credentials via direct message so that we can look into it.

Thanks
6 years ago
·
#794
1) There is another major bug. When a normal seller creates a product there is no Price field when filling the product details?
https://drive.google.com/open?id=0B9Vmyq5Q6rP5dUV1S2RKTUlVWDA

2) Also when we try to preview the Products page from Sp-builder we get the below error

Warning: require_once(C:\xampp\htdocs\cypbay\libraries/joomla/document/html/renderer/head.php): failed to open stream: No such file or directory in C:\xampp\htdocs\cypbay\templates\squick\error.php on line 42

Fatal error: require_once(): Failed opening required 'C:\xampp\htdocs\cypbay\libraries/joomla/document/html/renderer/head.php' (include_path='C:\xampp\php\PEAR') in C:\xampp\htdocs\cypbay\templates\squick\error.php on line 42
Sure. Please send me the details via Direct Message.
6 years ago
·
#782
We are in the process where we are setting up the Requirements and reviewing different multivendor systems.
if all are good we will go premium and then set it up on a server test and then go live.

I can install team viewer quick support so you can have a look?
Are you planning to make the site live in near future? I can have a look at it if need be.
6 years ago
·
#780
Hello,

No this is installed on localhost using latest Joomla + Sellacious 1.5.0
Hello Valantis,

Is your site online? Can i have a look at it to check the issue?
6 years ago
·
#778
3. This is handled by Permissions(Global Configuration > Permissions). Are you logged in via Super user?

yes i am super user: As you can see on the attached image edit shipping rule is set to deny which also don't allow a seller to create new shipping rule.
Every seller can see all shipping rules and when they edit a rule it applies to everyone not just theirs?
3. This is handled by Permissions(Global Configuration > Permissions). Are you logged in via Super user?
8. We will make it working again in the near future.

I have been mistaken about the Guest Checkout option. We'll add that option in later version too.
6 years ago
·
#776
That's great thanks:

3. We will sign up sellers and we will provide them the option to either use their own shipping or our shipping. Not sure how we can set this through sellacious?

This is partially possible, Either You can ship all products via shop or they can ship via themselves. We can modify this for you as well for some price .

Where the seller enters the shipping cost for their items?

Sellers can set up their own shipping rules. i.e, Depending on Weight, Size, Region etc. and it will be applied to the product

I have enabled the permission for a seller to create shipping rules while I have the Edit Shipping Rule denied and the create new rule throws an error: Access to the selected resource was denied. You might not have the required privilege in the current context. Why is that?
Is there a way that each seller can view and edit only their rules?

8. Can a user cancel the order? How the seller/admin is notified or can view the requests?

Order Cancellations can be done by Seller/Admins. The buyer would need to contact the concerned person for this.

How a user contacts the seller to cancel it. When you click on a seller through the front end you can only see the name of the seller

There was a messaging system in place but it has been disabled for some reasons. For now, Buyers can contact admins via email.

Is this going to be enabled on the future or is there a work around? Is not very convenient for us to manage returns for all sellers




15. How can i disable checkout as guest?
It's in Global configuration > Shop Setting. Select 'Allow Guest Checkout' to No.


No such option. I think you need to edit the payment option e.g. Paypal to disable this
Hi Valantis,

3. Sellers can set up their own shipping rules. i.e, Depending on Weight, Size, Region etc. and it will be applied to the product.
7. Yes, It is just email of users.
8. There was a messaging system in place but it has been disabled for some reasons. For now, Buyers can contact admins via email.

Regarding your other questions,

1. Let's say Paypal charges 2% on each other + 0.30$ per order. You can either take the cost on your own or transfer it to buyer using these options. The amount would be charged extra.
2. It's in Global configuration > Shop Setting. Select 'Allow Guest Checkout' to No.
3. Shipping is applied to products via Shipping rules.
4. Don't create any promotion code and hide it via CSS.
6 years ago
·
#774
Hello Ankit,

Thank you for the great response. Few more below :

3. We will sign up sellers and we will provide them the option to either use their own shipping or our shipping. Not sure how we can set this through sellacious?

This is partially possible, Either You can ship all products via shop or they can ship via themselves. We can modify this for you as well for some price

Where the seller enters the shipping cost for their items?


7. Where i can set up seller PayPal details ?
In User Profiles(Sellacious Backend)

On user/seller profiles you can set banking details (Banking & Taxation). The PayPal account is just the email of the user? How this is related ?


8. Can a user cancel the order? How the seller/admin is notified or can view the requests?
Order Cancellations can be done by Seller/Admins. The buyer would need to contact the concerned person for this
.
How a user contacts the seller to cancel it. When you click on a seller through the front end you can only see the name of the seller



1) what is the Percent and flat fee under Payments Methods?

2) How can i disable checkout as guest?

3) Where can i see which shipping is applied to a product? Under the Shipping tab when i edit a product i can see the below: In case the flat shipping cost is not enterered following information will be used to calculate shipment cost from our shipment partners. Where is the shipping is entered?

4) How can i disable the promote code?
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