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  1. Maurizio Traverso
  2. Welcome Mat
  3. Wednesday, April 26 2017, 05:10 PM
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Hello, I installed Sellacious on http://www.infogenova.info, the installation is correct but when I try to log into the administrator area I redirect to an error page. How can I solve this problem? I have already tried to uninstall and install
Thank you and good day
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Ankit Agrawal Accepted Answer
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Hi Maurizio,

Could you please help me with the following details:

- Type of Server/Configuration
- Method of Installation
- Joomla Version

Please note that as of now, Sellacious is not 100% tested with Joomla 3.7. Full compatibility would be ensured in Sellacious 1.4.7.
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  1. more than a month ago
  2. Welcome Mat
  3. # 1
Maurizio Traverso Accepted Answer
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Joomla 3.7
I tried installing through joomla and uploading the file
I've already installed mmmmm in a subdomain test http://www.negozio.infogenova.info and it works fine
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  1. more than a month ago
  2. Welcome Mat
  3. # 2
Ankit Agrawal Accepted Answer
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mmmmmm? Did you mean Joomla 3.6.x Maurizio?
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  1. more than a month ago
  2. Welcome Mat
  3. # 3
Maurizio Traverso Accepted Answer
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Sorry, I meant Sellacious:D :D
The test version http://www.negozio.infogenova.info is on joomla 3.7 and works correctly
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  1. more than a month ago
  2. Welcome Mat
  3. # 4
Ankit Agrawal Accepted Answer
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Oh I see. You can try cloning the subdomain version on the main site. If not possible, Please let me know so that i can have a look at it.
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  1. more than a month ago
  2. Welcome Mat
  3. # 5
Maurizio Traverso Accepted Answer
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I tried to follow your advice but did not solve the problem.

I tried to install it on a domain with joomla 3.65 and it works perfectly
After I upgrade to joomla 3.7 and continue to work fine

The problem occurs when installing Sellacious on joomla 3.7

Sorry for my English, I hope you understand;)
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  1. more than a month ago
  2. Welcome Mat
  3. # 6
Ankit Agrawal Accepted Answer
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Hi Maurizio,

This shouldn't occur as we tried the same procedure and everything worked just fine. Even if there is a problem, It will be fixed with the release of next version.
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  1. more than a month ago
  2. Welcome Mat
  3. # 7
Maurizio Traverso Accepted Answer
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Thank you so much
Congratulations on your job, you are really good.
When will the new version be available?
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  1. more than a month ago
  2. Welcome Mat
  3. # 8
Ankit Agrawal Accepted Answer
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We are expecting to release it by Mid of May.
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  1. more than a month ago
  2. Welcome Mat
  3. # 9
Maurizio Traverso Accepted Answer
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Hello, even with the latest version of Sellacious I have the same problem, if I install it on joomla7 I can not access the administrator page, can it be a configuration of joomla to set up?
If you know how to help me?
Thanks and good job
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  1. more than a month ago
  2. Welcome Mat
  3. # 10
Ankit Agrawal Accepted Answer
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Hi Maurizio,

Can you please provide me the following information:
1. What type of Installation is it? QuickStart or Download?
2. Are you testing it on localhost? Or It's server?
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  1. more than a month ago
  2. Welcome Mat
  3. # 11
Maurizio Traverso Accepted Answer
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Thank you for the reply
Quickstart installation on server.
I can not get it running on joomla 3.7
http://www.infogenova.info/sellacious
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  1. more than a month ago
  2. Welcome Mat
  3. # 12
Ankit Agrawal Accepted Answer
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Hi Maurizio,

Did you try installing Sellacious on a local development environment?
Your hosting is somehow blocking Sellacious.
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  1. more than a month ago
  2. Welcome Mat
  3. # 13
Maurizio Traverso Accepted Answer
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I tried to install sadomas with joomla3.6 and function properly, same hosting
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  1. more than a month ago
  2. Welcome Mat
  3. # 14
Ankit Agrawal Accepted Answer
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Hi Maurizio,

Can you please send me the following info via Direct Message:

1. CPanel or FTP Access to your hosting package
2. Joomla Login and Password.
3. Hosting Details
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  1. more than a month ago
  2. Welcome Mat
  3. # 15
Maurizio Traverso Accepted Answer
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It is not a problem with hosting, I have another site on the same hosting and it works, the problem only arises if I install Sellacious on joomla 3.7
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  1. more than a month ago
  2. Welcome Mat
  3. # 16
Ankit Agrawal Accepted Answer
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Hi Maurizio,

Did this come just after the installation? Are you trying to run a multilingual website?
Also, We have released new version of QuickStart last week. I would suggest giving it a go.
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  1. more than a month ago
  2. Welcome Mat
  3. # 17
Maurizio Traverso Accepted Answer
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Hi Ankit
The problem occurs immediately after installation, it is not a multilingual site. Today I try to install everything again from scratch, do I recommend installing the package that I find on the site or install from joomla?
thank you again
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  1. more than a month ago
  2. Welcome Mat
  3. # 18
Ankit Agrawal Accepted Answer
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Please download the QuickInstall package from http://sellacious.com/thanks.html
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  1. more than a month ago
  2. Welcome Mat
  3. # 19
Maurizio Traverso Accepted Answer
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Hi Ankit
I downloaded the "Download Salacious" package and installed it, unfortunately the result is the same. What is the "Download Quickstart" package?
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  1. more than a month ago
  2. Welcome Mat
  3. # 20
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